Privacy Policy
At Exclusive Gorilla Vacations, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.
- Information We Collect:
- Personal Information: When you make a reservation or inquire about our services, we may collect personal information such as your name, email address, phone number, and billing information.
- Booking Details: We may collect information related to your travel bookings, including destination preferences, accommodation preferences, and special requests.
- Communication: We may collect information from your communications with us, including emails, chats, and phone calls.
- Website Usage: We may collect information about how you interact with our website, including IP addresses, browser type, pages visited, and time spent on our site.
- How We Use Your Information:
- Personalization: We use your information to personalize your experience and provide you with tailored services.
- Reservation Management: We use your information to manage your reservations, process payments, and communicate with you about your bookings.
- Customer Support: We use your information to provide customer support and respond to your inquiries and requests.
- Marketing: With your consent, we may use your information to send you promotional materials, special offers, and updates about our services.
- Legal Compliance: We may use your information to comply with legal obligations and protect our rights and interests.
- Information Sharing and Disclosure:
- Service Providers: We may share your information with trusted service providers who assist us in providing our services, such as payment processors, accommodation providers, and tour operators.
- Legal Requirements: We may disclose your information in response to legal requests or to comply with applicable laws, regulations, or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.
- Consent: We may share your information with third parties with your consent.
- Data Security:
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
We restrict access to your information to authorized personnel only and ensure that all third-party service providers adhere to strict security standards.
- Data Retention:
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Your Rights:
You have the right to access, correct, or delete your personal information. You may also request that we restrict or object to the processing of your information.
You have the right to withdraw your consent for marketing purposes at any time.
6.Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us at +256705452806 OR Email us at info@exclusivegorillavacations.com.
By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time, and any changes will be effective upon posting of the revised policy on our website.
Last Updated: 20.05.2024.
Thank you for choosing Exclusive Gorilla Vacations. We value your privacy and appreciate your trust in us.
Cookie Policy for Exclusive Gorilla Vacations
Exclusive Gorilla Vacations (“we,” “us,” or “our”) is committed to protecting your privacy. This Cookie Policy explains how we use cookies and similar technologies on our website to enhance your browsing experience and provide you with personalized services.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners.
How We Use Cookies
We use cookies for various purposes, including:
Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate our website and use its features, such as accessing secure areas.
Performance and Analytics Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and any error messages you receive. This helps us improve the website’s performance and your user experience.
Functionality Cookies: These cookies allow our website to remember choices you make, such as your username, language, or region, and provide enhanced, more personalized features.
Targeting and Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.
Types of Cookies We Use
1.Session Cookies: These cookies are temporary and expire when you close your browser.
2.Persistent Cookies: These cookies remain on your device for a specified period or until you delete them.
3.First-Party Cookies: These cookies are set by our website and can only be read by us.
4.Third-Party Cookies: These cookies are set by third parties, such as analytics providers or advertisers.
Managing Cookies
You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that if you choose to decline cookies, some parts of our website may not function properly.
How to Manage Cookies in Your Browser
Google Chrome: [Instructions](https://support.google.com/chrome/answer/95647?hl=en)
Mozilla Firefox: [Instructions](https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences)
Safari: [Instructions](https://support.apple.com/en-us/HT201265)
Microsoft Edge: [Instructions](https://support.microsoft.com/en-us/help/4027947/microsoft-edge-delete-cookies)
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with a new effective date.
Contact Us
If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at:
Exclusive Gorilla Vacations
Email: info@exclusivegorillavacations.com
Phone: +256 (0) 705452806
Thank you for choosing Exclusive Gorilla Vacations. We are committed to providing you with an exceptional safari experience and protecting your privacy.
Terms of Service
Welcome to Exclusive Gorilla Vacations! These Terms of Service govern your use of our website and services. By accessing or using our website or services, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website or services.
- Scope of Services:
- Exclusive Gorilla Vacations provides travel booking services, including but not limited to accommodation reservations, tour packages, and transportation arrangements.
- Our services may be subject to additional terms and conditions imposed by third-party providers, such as airlines, hotels, and tour operators.
- Booking and Reservations:
- All bookings and reservations made through Exclusive Gorilla Vacations are subject to availability and confirmation by our partners.
- Prices and availability displayed on our website are subject to change without notice.
- By making a reservation, you agree to abide by the terms and conditions of the respective service providers.
- Payment and Cancellation:
- Payment for bookings and reservations is due at the time of booking, unless otherwise stated.
- Cancellation and refund policies vary depending on the service provider and may be subject to fees or penalties.
- Exclusive Gorilla Vacations is not responsible for any charges or penalties incurred due to cancellations or changes made by the customer.
- Accuracy of Information:
- We strive to provide accurate and up-to-date information on our website, but we cannot guarantee the accuracy, completeness, or reliability of any information, including prices, descriptions, and availability.
- Exclusive Gorilla Vacations is not liable for any errors, inaccuracies, or omissions on our website or in our communications.
- Intellectual Property:
- All content on our website, including text, graphics, logos, and images, is the property of Exclusive Gorilla Vacations or its licensors and is protected by copyright and other intellectual property laws.
- You may not use, copy, reproduce, or distribute any content from our website without our prior written consent.
- Limitation of Liability:
- Exclusive Gorilla Vacations shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or services.
- Our total liability to you for any claims arising out of these Terms of Service shall not exceed the amount paid by you for the services provided.
- Indemnification:
You agree to indemnify and hold harmless Exclusive Gorilla Vacations, its officers, directors, employees, and agents from any claims, damages, losses, or liabilities arising out of your use of our website or services or your violation of these Terms of Service.
- Governing Law:
- These Terms of Service shall be governed by and construed in accordance with the laws ofUganda, without regard to its conflict of law provisions.
- Any dispute arising out of or relating to these Terms of Service shall be resolved exclusively by the courts of Uganda.
- Changes to Terms:
Exclusive Gorilla Vacations reserves the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you have any questions or concerns about these terms, please contact us at +256705452806 or email us at info@exclusivegorillavacations.com
Last Updated: 25.05.2024
Thank you for choosing Exclusive Gorilla Vacations. We look forward to helping you plan your next adventure!